The Will Hudson Transit Center, commonly known and referred to in this document as the North End Terminal, is MATA’s most used transit hub, and is in need of serious renovation. In the past year, we, the Memphis Bus Riders Union, have worked with riders to develop a vision of a more ideal terminal space and a series of recommendations for tangible improvements at the terminal. These recommendations are based on input gathered from bus riders, through outreach at the facility and through workshops at our membership meetings. We are proud to present a genuine community plan for the future of our bus station.
Our recommendations span many aspects of the terminal, inside and out. The North End Terminal should not be neglected in lieu of places like the Airways Transit Center and Central Station, which have received or are receiving large amounts of development funding since the North End Terminal was built in 1998. There is no excuse for a terminal as important as the North End Terminal to lag significantly behind the others in convenience, safety, and visual beauty. The images in this document provide a tangible view of how the recommended improvements could change the environment of the North End Terminal for the better.